Offshore talent · Built for founders

We build teams that drive your business forward.

Meet your Strategic Support Partner. SphereAssist deploys trained Strategic Support Partners in 14 days, each one carrying the Sphere Playbook for the role they own. We don't sell hours. We build teams.

Book a discovery call → See the Sphere Standard

14dFrom discovery to deployed Strategic Support Partner

1:1One client per Strategic Support Partner

100%Replacement guarantee

2-4yrAverage Strategic Support Partner tenure

SSP

Pre-vetted. Playbook-trained. Trained against the Sphere Standard before deployment.

Built on: HireScope Sphere Playbook Sphere Match Sphere Standard Operator Mindset

Why founders work with us

You've tried every offshore option. None gave you a team member.

Hiring is the single biggest bottleneck for growing businesses. SphereAssist exists to close that gap.

01 · THE FREELANCE MARKETPLACE

You lost a week. They ghosted in month two.

No accountability. No documented standard. No backup. You're back to square one with a new resume to vet.

02 · THE BIG VA AGENCY

You got a person, not an operator.

Generic skill set, generic training, no documented playbook for the role they sit in. Day 30 looks like day 1.

03 · THE US FULL-TIME HIRE

A $90K role wrecked your runway.

By the time you onboarded them, the role had changed and the cost had locked in. The math never worked.

The SphereAssist operating layer

Five things every client gets. No exceptions.

Same operating layer across every Strategic Support Partner, every tier, every engagement. Built from years of running our own staffing company first.

01

Elite Talent Sourcing & Screening

Strategic Support Partners are vetted through a thorough process for fit with your business goals, culture, and operational tempo.

02

Structured Contracts & Onboarding

Agreements clearly explained. Every Strategic Support Partner understands their role and responsibilities. Expectations set before deployment, never after.

03

Dedicated Delivery Manager

A single reliable US-based point of contact. Addresses communication or performance issues quickly. Regular check-ins to maintain quality.

04

Replacement Guarantee

If a Strategic Support Partner resigns, becomes unavailable, or is not the right fit, we source and deploy a qualified replacement so your business runs without disruption.

05

Performance Monitoring & Improvement

Weekly and monthly performance updates. Clear KPI reporting. Coaching and improvement support to help every Strategic Support Partner succeed and grow.

+1

Sphere Playbook included

Every role ships with a documented Sphere Playbook. The standard is the same on day 1 and day 91.

The Sphere Team

Pre-vetted Strategic Support Partners, ready to deploy.

Every Strategic Support Partner is trained on a Sphere Playbook before deployment. This is what a profile looks like during your Sphere Match.

Customer Support

Maricel Reyes

6+ yrs experience · From $2,200/mo

Live · Founder-Ready

Founder Operations

Andrea Lim

4+ yrs experience · From $2,500/mo

Live · Operator Mindset

Content & Social

Miguel Santos

5+ yrs experience · From $2,200/mo

Live · Founder-Ready

Patient Coordination

Patricia Dela Cruz

7+ yrs experience · From $2,500/mo

Live · Healthcare

HireScope

The intelligence layer behind every match.

HireScope is our AI-assisted company discovery and workforce expansion system. It continuously identifies workforce demand signals across the US market, then matches the right Strategic Support Partner to the right business through a 140-day automated nurture and structured pipeline.

This is the layer most VA agencies don't have. It's why our Sphere Match is faster and our placements stick longer.

140dAutomated nurture sequence

AIWorkforce demand signaling

1.5MBPO professionals in PH talent pool

24/7Global shift coverage

The Sphere Effect

By day 30 we'd offloaded everything I was drowning in. By day 90 we'd taken on two new clients we couldn't have served before. SphereAssist did not give us a VA. They gave us a working Strategic Support Partner.

Marcus Reid Founder, Northbound Studio

Build your offshore team

Stop being the bottleneck. Get your Strategic Support Partner in 14 days.

One 30-minute call. We learn what you need. If SphereAssist is the right fit, we'll tell you. If we're not, we'll point you to who is.

Book a discovery call →

The Sphere Standard

The asset other offshore agencies don't ship.

Every Strategic Support Partner walks into your business carrying a documented Sphere Playbook for the role they own. The playbook is the operating manual: how the work gets done, what good looks like, what the KPIs are, and what to never do without escalating.

Request a playbook walkthrough → See how it works

What's in every playbook

Four sections. Every role. No exceptions.

This structure is consistent across every Sphere Playbook we ship. The detail varies by role. The structure does not.

01 · OPERATING PROTOCOL

How the work actually gets done.

Step-by-step workflows, templates, decision rules, and escalation paths. Documented to the level a new Strategic Support Partner can pick up the role within 14 days.

02 · QUALITY STANDARDS

What good looks like.

Response time windows, accuracy benchmarks, tone of voice, and acceptable output ranges. The Sphere Standard your Strategic Support Partner is held to.

03 · KPI SCORECARD

The numbers we measure weekly.

What signals working, what signals slipping. You see the same scorecard your Strategic Support Partner sees. No black boxes.

04 · THE NEVER-DO LIST

What gets escalated, not decided.

Defined upfront so your Strategic Support Partner never makes a call above their authority, and never wastes your time on calls below it.

Why this is the moat

Competitors hire from the same talent pool. They can't replicate the playbook.

Anyone can post a job on LinkedIn. Anyone can run a Filipino recruiting funnel. What no one easily builds is a documented operating standard for every role they place. The playbook is the difference between deploying a person and deploying a system.

/1

Years of operating reality, documented

Built from running our own staffing company first. Every workflow was tested under real load before it became a playbook.

/2

Trained before deployment, not after

Every Strategic Support Partner is trained against the playbook before day one. The 14-day deployment is real because the training is done before the work starts.

/3

Day 1 standard equals day 91 standard

The playbook locks the operating standard. No quality drift over time because the standard lives in the playbook, not in any one person's memory.

/4

Replacement without restart

If we replace a Strategic Support Partner, the new one is trained on the same playbook. You don't lose institutional knowledge because the institution lives in the playbook.

Want to see a real Sphere Playbook?

Book a discovery call and we'll walk you through a redacted Sphere Playbook for the role most relevant to your business. You'll see exactly what a Strategic Support Partner will walk into your business with.

Request a playbook walkthrough →

How it works

From first call to working Strategic Support Partner in 14 days.

Six steps. Documented. Repeatable. Every client follows the same path because every Sphere Match starts from the same standard.

01

Discovery call

30 minutes. We learn your business, your goals, and the role you need filled.

Day 0

02

Role definition & KPIs

We define the role scope, the KPI set, and what success looks like from day one.

Day 1 to 3

03

Sphere Match

We source, screen, and shortlist the best-fit Strategic Support Partner from our pre-vetted Sphere Team.

Day 3 to 7

04

Playbook training & onboarding

Your Strategic Support Partner is trained on the Sphere Playbook for the role, then onboarded into your tools and processes.

Day 7 to 14

05

Go live

Your Strategic Support Partner is in the business, accountable to documented KPIs, backed by the replacement guarantee.

Day 14

06

Continuous review

Weekly check-ins, monthly performance reviews, and ongoing coaching to keep the work sharp.

Ongoing

Why the Philippines

The world's #1 offshore talent market for English-speaking professionals.

This isn't a cost play. It's the most established, highest-quality offshore talent infrastructure on the planet.

SCALE

1.5M+ BPO professionals

Active offshore workforce, the largest in the world.

COST

$500 to $800 average

Monthly Strategic Support Partner salary versus $4,000 to $8,000 for US equivalents.

ENGLISH

#3 largest English-speaking country

Globally. With deep cultural alignment to US business norms.

RETENTION

2 to 4 year average tenure

Filipino talent is known for strong work ethic and loyalty in well-structured roles.

FAQ

Common questions before the discovery call.

How is a Strategic Support Partner different from a VA?

A Strategic Support Partner is a trained operator carrying a documented Sphere Playbook for the role they own. A VA is hired to execute tasks. The difference shows up on day one. A Strategic Support Partner walks in knowing the role, the KPIs, the escalation rules, and the never-do list. A VA waits for instructions.

How fast can you actually deploy?

14 days from discovery call to working Strategic Support Partner. For roles where we have an existing Sphere Playbook, the timeline is firm. For custom playbooks, we tell you upfront whether 14 days is realistic for the specific scope.

What happens if my Strategic Support Partner underperforms?

Our replacement guarantee covers it. If your Strategic Support Partner misses the Sphere Standard documented in their playbook, we replace at no extra cost. The new one is matched, playbook-trained, and onboarded into your workflow without restarting your monthly fee clock.

Do I get to interview the Strategic Support Partner before they start?

Yes. The Sphere Match process delivers a shortlist of pre-vetted candidates. You meet them, ask anything you want, and confirm the fit before we deploy.

Are you HIPAA-compliant?

We follow strict data handling protocols and every Strategic Support Partner is trained on privacy and confidentiality standards. For HIPAA-specific requirements, BAAs, and audited workflows in healthcare engagements, talk to us about your compliance needs during the discovery call.

What if I need more than one Strategic Support Partner?

Most clients start with one and add more as the business scales. There is no contractual ceiling. As long as we have a Sphere Playbook for the role you need, we can deploy.

Pricing

One dedicated Strategic Support Partner. One flat monthly fee.

All-in pricing. Strategic Support Partner salary, Sphere Playbook training, Dedicated Delivery Manager, time tracking, KPI reporting, and replacement guarantee, all included. No hourly surprises. No hidden fees.

Starter

$2,200/mo

For founders who need a foundational Strategic Support Partner handling admin, social, and scheduling.

1 dedicated Strategic Support Partner (40 hrs/week)
Sphere Playbook for the role
Admin, scheduling, social media ops
Time tracking and daily reporting
Dedicated Delivery Manager
Replacement guarantee

Start with Starter →

Wondering which tier fits your business?

The fastest answer is a 30-minute discovery call. We hear the work. We tell you the tier.

Book a discovery call →

For founders, by operators

Built for the founder mindset.

Our playbooks are role-specific, not industry-specific. The same Sphere Playbook runs inside a SaaS company, an agency, an e-commerce brand, or a consulting firm. The founder mindset is what unifies our clients.

Book a discovery call →

SaaS founders

You raised the round. Now ship the team.

Post-seed reality: every hour spent on customer support, content production, or operational fires is an hour your engineering team didn't ship a feature. Strategic Support Partners handle the operational load so your seed dollars go where they should: product and growth.

Customer Support Strategic Support Partner: Email, chat, ticket triage, CSAT reporting
Founder Operations Strategic Support Partner: Inbox, calendar, investor update prep
Content Production Strategic Support Partner: Blog posts, case studies, help center docs
Lead Gen Operations Strategic Support Partner: Sales pipeline, outbound sequences, CRM hygiene

Agencies & Consultancies

Scale your delivery without scaling your headcount.

White-label Strategic Support Partners trained on agency-specific Sphere Playbooks. Your client sees one face: yours. You see your margins protected. Add a Strategic Support Partner in 14 days when you win a new client. Drop them clean when you don't.

Social Media Operations Strategic Support Partner: Multi-client content scheduling and engagement
Content Production Strategic Support Partner: Articles, briefs, editorial calendar
Lead Gen Operations Strategic Support Partner: Outbound for new client acquisition
Client Services Strategic Support Partner: Onboarding, reporting, meeting prep

E-Commerce & DTC

Customer support, inventory ops, and content.

Strategic Support Partners trained on Gorgias, Zendesk, Shopify, and Klaviyo own the operational work behind every sale. Black Friday peaks don't require seasonal hiring. Add a Strategic Support Partner for the season. Drop them after. No layoffs, no recruiting cycle.

Customer Support Strategic Support Partner: Multi-channel triage, returns, order issues
Social Media Operations Strategic Support Partner: IG, TikTok, FB engagement and reporting
Content Production Strategic Support Partner: Product descriptions, email and SMS, lifecycle
Operations Coordination Strategic Support Partner: Listings, vendor coordination, inventory

Coaching & Consulting

More time with clients. Less time on admin.

Strategic Support Partners handle the operational layer of a solo consultancy or coaching practice. Scheduling, follow-up, content production, and client services run reliably in the background while you do the billable work.

Founder Operations Strategic Support Partner: Calendar, inbox, prep and follow-up
Content Production Strategic Support Partner: Newsletter, blog, podcast operations
Client Services Strategic Support Partner: Onboarding, scheduling, satisfaction outreach
Lead Gen Operations Strategic Support Partner: LinkedIn outreach, appointment setting

Stop being the bottleneck. Get your Strategic Support Partner in 14 days.

One 30-minute call. We learn what's pulling you off the work that only you can do. We match a Sphere Playbook that takes it back.

Book a discovery call →

For healthcare practices and groups

Admin, scheduling, and patient communications. Handled.

SphereAssist was built inside a healthcare staffing company first. The operational playbooks for healthcare admin work were proven on us before we offered them to anyone else.

Book a discovery call → See the Sphere Standard

Why healthcare practices pick us

Strategic Support Partners trained on the healthcare workflow.

01 · ORIGIN IN HEALTHCARE STAFFING

We ran a healthcare staffing company first.

The playbooks for credentialing, scheduling, and patient coordination were built from real practice operations, not theory.

02 · DATA HANDLING PROTOCOLS

Trained on privacy and confidentiality from day one.

Every Strategic Support Partner is trained on data protocols before deployment. HIPAA-aligned documentation, BAAs, and audited workflows are under active review for healthcare engagements.

03 · PATIENT COMMUNICATION THAT RETAINS

Reminder calls, follow-ups, satisfaction outreach.

The work that keeps patient lifetime value high but rarely gets done at the volume it should. Strategic Support Partners make it consistent.

04 · ADMIN THAT DOESN'T FALL THROUGH

Inbox, scheduling, intake document processing.

The operational layer your front-desk team needs but can't sustain alone. Strategic Support Partners absorb the load without growing payroll.

Most-deployed Strategic Support Partner roles for healthcare

Where practices see the biggest unlock.

Patient Coordination

Live · Founder-Ready

Scheduling, reminders, intake, satisfaction outreach

Practice Administration

Live · Founder-Ready

Inbox, calendar, document workflows, reporting

Credentialing & Compliance

Sept 2026

Credentialing workflows, compliance tracking, renewals

Billing & Coding

Sept 2026

Claims prep, coding accuracy, AR follow-up, revenue cycle

Built for healthcare. Proven in healthcare.

One 30-minute call. We walk through your practice's specific compliance and operational needs, and we'll tell you exactly which Sphere Playbook fits.

Book a discovery call →

Let's talk

Stop being the bottleneck. Get your Strategic Support Partner in 14 days.

One 30-minute discovery call. We learn what you need. If SphereAssist is the right fit, we'll tell you. If we're not, we'll point you to who is.

Or reach us directly.

Email

info@sphereassist.com

Office

1910 South Highland Ave. #300, Lombard, IL 60148

Response time

Within one business day

What happens next

After you submit, we send a Calendly link within one business day. Pick a 30-minute slot. We come ready to listen, scope, and tell you whether SphereAssist is the right fit. No pitch. No pressure.